Development and Evaluation of Omni Channel Service based on Internet of Things for Hospitals

Park, A., & Lee, K. J. (2017). Development and Evaluation of Omni channel service based on Internet of Things for Hospitals. Development. (link) ABSTRACT Omni-channel services based on the Internet of Things (IoT) technologies have emerged in various business environments. To enhance hospital’s service quality and maximize benefits as well as provide seamless customer experience, this studyContinue reading “Development and Evaluation of Omni Channel Service based on Internet of Things for Hospitals”