Web Information System Development Model and Evaluation Indicators

이경전, 오승철, “웹 정보시스템의 발전단계 모형에 근거한 평가지표의 개발 및 적용: WEB-TO-KT 사례”, Information Systems Review, 2(1):119-132, 2000(6월). (PDF) in Korean

Key words

Web Information System . WIS . Knowledge Barrier . Information Systems Evaluation . Intranet Chaos

 

Business and Process Models for Managing Customer Relationships on Internet

이경전, 이가은,  “인터넷 기반 고객 관계 관리의 비즈니스 모델과 프로세스 모델에 관한 연구”, 정보과학회지, 18(11):12-21, 2000(11월). (PDF) in Korean

ABSTRACT

산업의 요구로부터 시작된 고객관계관리(CRM: Customer Relationship Management)를 기를 학문과의 관계에서 검토하고, 특별히인터넷 기반의 CRM에 관련된 비즈니스 모델과 프로세스 모델을 소개한다. CRM의 핵심적인 요소인 개인화는 하나의 마케팅 기법이 아닌 비즈니스 모델 수준에서 다루어져야 한다는 인식하에, 인터넷에서의 개인화 비즈니스 모델의 정의를 소개하고, 이를 위한 전제 조건과 개인화의 차원 등을 소개한다. 한편, CRM의 성공적인 구축은 이를 위한 프로세스를 여러 가지 관점에서 조망하는 것이 필수적인데, 본 논문에서는 여러 관점에서 이들을 정리하고, 이를 지원하는 도구들과 이러한 도구의 자동화 전략을 소개한다.

Case Study of Internet Business Networker: Business Model, Strategy, and Technology of OneQ.com

정태훈, 이경전, “인터넷 비즈니스 네트워커에 대한 사례 연구: (주)원큐의 비즈니스 모델, 전략, 기술을 중심으로”, 경영과학, 17(3):181-201, 2000(11월). (PDF) in Korean

ABSTRACT

This paper performs a case study on an Internet business networking company, oneQ.com. We define the functions of Internet business networker and discuss its characteristics such as network effect, lock-in effect, and increasing returns etc. Through reviewing the business models, strategies, and implemented technologies of the oneQ.com, we investigate the applicability and effectiveness of the Internet business networker as well as its research implications.

Impacts of Intelligent Agents to Internet Business: Business Model Approach

이경전, 진동수, “지능형 에이전트가 인터넷 사업에 미치는 영향: 사업 모형 관점에서의 분석”, 한국지능정보시스템학회 논문지, 6(2):49-62, 2000 (12월). (PDF) in Korean

ABSTRACT

본 논문은 향후 인터넷 사용의 많은 두 부분이 현재의 인간 사용자에서 지능형 에이전트로 옮겨져 갈 때 현 인터넷 사업 모형에 영향(Impact)으로 작용할 수 있는 요소들을 분석하고, 이로 야기되는 새로운 사업 모형의 출현 및 현 사업 모형에 예상되는 변화에 대하여 살펴보고자 한다. 지능형 에이전트로 인하여 인터넷 사업에 있어서 예상 가능한 주요 변화를 사업 모형 관점에서 제품, 서비스, 정보 흐름(Flow)의 변화, 참여자의 역할(Role)의 변화, 수익원천(Revenue)의 변화, 참여자간의 혜택 (Benefit)의 변화, 비용분담(Cost Distribution)구조 변화라는 다섯 가지 측면에서 현재의 인터넷 사업에 있어서 배너광고 모델, 가격책정 모델, 중개자 모델, 브랜드 및 명성 효과, 디지털 카르텔 등의 주요 현상과 결부시켜 살펴본다. 이를 통하여 향후 지능형 에이전트 기반의 사업 모형에 대비한 전략적 시사점(Imp1ications)을 제공하고자 한다.

Development of Part Sales Agent Coupled with Virtual Manufacturing in Internet Environment

최형림, 김현수, 박영재, 박병주, 이경전, “인터넷상의 가상생산 기반 부품판매 에이전트 개발”, 경영정보학연구, 12(4):193-213, 2002. (PDF) in Korean

ABSTRACT

The sales activity of most of small manufacturing companies is based on orders of buyers. The process of promotion, negotiation, receipt and selection of orders of the manufacturers is closely coupled with the load status of the production lines. The decision on whether to accept an order or not, or the selection of optimal order set among excessive orders is entirely dependent on the schedule of production lines. However, in the real world, since the production scheduling activity is mainly performed by human experts, most of small manufacturers are suffer from being unable to meet due dates, lack of rapid decision on the acceptance of new order. Recently, Internet based Electronic Commerce is recognized as one of the alternatives for strengthening sales power of small and medium companies. However, small and medium manufacturers can’t adjust properly to the new environment because they are in short of money, personnel, and technology. To cope with this problem, this paper deals with development of part sales agent coupled with virtual manufacturing in Internet environment that consist of selection agent, advertisement agent, selection agent, negotiation agent, and virtual manufacturing system. This paper develops a time-bounded negotiation mechanism for small and medium manufacturers in agent-based automated negotiation between customers and negotiation agents. Furthermore, to select optimal order set maximized profit, we first formulate the order selection problem with mixed integer programming, but the computation time of IP is not acceptable for real world scale problem. To overcome this problem and dynamic nature of virtual manufacturing, we suggest a genetic algorithm approach, which shows a reasonable computation time for real world case and good incremental problem solving capability.

Agent-based System for Complex Decision Making and Negotiation: Application to Virtual Manufacturing

이경전, 장용식, 최형림, 김현수, 박영재, 박병주, “복잡한 의사결정과 협상 환경을 위한 에이전트 기반 시스템: 가상생산 응용”, Information Systems Review, 4(2):223-236, 2002. (PDF) in Korean

ABSTRACT

In an agent-based system, each agent has its own decision making capability and competes, cooperates, and communicates each other with an agent interface. Virtual manufacturing has characteristics as a typical application area of agent-based system: complex and time-bound decision making and negotiation. The time-boundness influences the choice of decision making models and design of protocols for internal and external negotiation. In this paper, we provide a case study which suggests a time-bound framework for external and internal negotiation between the agents for virtual manufacturing environment. We illustrate decision making model selection strategy and the system architecture of the agent-based system for the complex and time-bound environment.

Platform Development toy Systematic Support of Design Collaboration between SMEs

박지숙, 박선화, 윤주현, 이경전, 중소기업간 디자인 협업의 체계적 지원을 위한 플랫폼의 개발, 한국전자거래학회지, 8(4):207-221, 2003(11월). (PDF) in Korean

ABSTRACT

Most commercially available collaboration support systems are not proper for small enterprises in a specific area such as small e-design companies, because they are focused on general functionalities, required by most large enterprises. In this paper, we analyze the requirements for improving communication environments of small e-design companies, and propose an advanced communication management tool which reflects those requirements. The communication platform focuses the acknowledgement process by customer and the schedule sharing and management between project members. The proposed system suggest a new research direction which supports the systematic collaboration with external entities such as customers rather than the unsystematic collaboration between internal members, and improves the communication environment of those small e-design companies that are desperately in need of a cost-effective way to carry out projects, and will help in the process of successful projects.

An Architecture of the P2P based e-Business Platform for Multimedia Content Distribution

조대연, 이경전, “멀티미디어 컨텐트 유통 e-Business를 위한 P2P 플랫폼의 구조”, 한국SI학회지, 2(2):53-62, 2003.  (PDF) in Korean

ABSTRACT

Current P2P (Peer-to-Peer) applications have the limited functions such as file search and transfer between peers and have the limitations such as trust problem on search results, copyright problem, and profitable business model problem. For a P2P application to be used as a business platform for the distribution of various multimedia contents, this paper proposes an extended P2P application architecture and its prototype system including distributed collaborative filtering, automated price negotiation system, and payment mechanism.

Design of Ubiquitous Referral Marketing A Business Model and Method

이경전, 이종철, 유비쿼터스 구전 마케팅 시나리오와 비즈니스 모델 개발, 한국지능정보시스템학회 논문지, 12(1):163-174, 2006. (PDF) in Korean

ABSTRACT

This paper provides a corporation’s marketing strategy under a ubiquitous computing environment: a WOM(word-of-mouth) marketing using RFID(Radio Frequency Identification) technology and a business model which facilitates the word-of-mouth marketing. To this end, we examine the word-of-mouth communication effects on consumers’ life, changes in corporations’ attitude toward word-of-mouth marketing, and the difficulties that corporations have in conducting word-of-mouth marketing. The business model this paper suggests makes seamless business-to-consumer and consumer-to-consumer networking possible using the RFID technology and facilitates the word-of-mouth marketing through incentive system of each economic player.